Privacy Policy
ApWraap Pty Ltd is dedicated to offering you excellent services, and this policy outlines our commitment to managing your Personal Information responsibly.
What is Personal Information and Why We Collect It
Personal Information is any information or opinion that can identify an individual. This includes things like your name, address, email address, and phone numbers.
We collect this information in various ways, including through interviews, correspondence, phone calls, emails, our website (www.apwraap.com.au), and from public sources and third parties. We do not guarantee the links or policies of any third-party websites.
Our main purpose for collecting your Personal Information is to provide our services, share information with our clients, and for marketing. We may also use your information for secondary purposes that are directly related to our primary purpose, where you would reasonably expect us to do so. You can unsubscribe from our marketing lists at any time by contacting us in writing.
Whenever we collect Personal Information, we will, where appropriate and possible, explain why we are collecting it and how we plan to use it.
Sensitive Information
The Privacy Act defines Sensitive Information as including details about a person’s racial or ethnic origin, political beliefs, religious or philosophical views, membership in professional bodies, criminal record, or health information.
We will only use your sensitive information for:
- The main purpose for which it was collected.
- A secondary purpose that is directly related to the primary purpose.
- With your consent; or
- When required or authorized by law.
Third Parties
Where it is reasonable and practical, we will collect your Personal Information directly from you. However, we may sometimes receive information from third parties. In these cases, we will take reasonable steps to ensure you are aware of the information we have received.
Disclosure of Personal Information
Your Personal Information may be disclosed in the following situations:
- To third parties, when you have given your consent for its use or disclosure.
- When required or authorized by law.
Security of Personal Information
We store your Personal Information in a way that reasonably protects it from misuse, loss, and unauthorized access, modification, or disclosure.
Once your Personal Information is no longer needed for the purpose it was collected, we will take reasonable steps to destroy or permanently de-identify it. However, most information will be stored in client files for a minimum of 7 years.
Accessing Your Personal Information
You have the right to access, update, and/or correct the Personal Information we hold about you, with some exceptions. To access your information, please contact us in writing.
ApWraap Pty Ltd will not charge a fee for your access request but may charge an administrative fee to provide you with a copy of your Personal Information. To protect your information, we may need to verify your identity before releasing the requested details.
Maintaining the Quality of Your Personal Information
It is important to us that your Personal Information is current. We will take reasonable steps to ensure your information is accurate, complete, and up-to-date. If you find that our records are not current or are inaccurate, please let us know as soon as you can so we can update them and continue to provide you with quality services.
Policy Updates
This policy may be updated from time to time, and the latest version will always be available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at enquiries@apwraap.com